Disorganized technology inventory
There's no single reliable source about devices, software, users, licenses, and the state of the IT fleet.
ProactivaNET · ITAM · ITSM · CMDB
Control assets, licenses and tickets without relying on Excel.
Solution built for companies with a large technology fleet, audits, repeated incidents, or loss of control over assets, licenses, and IT services.
30years of group track record
ISO50001 in energy management
3pillars: Technology · Energy · Industry
50–500+users per project
B2Bofficial representative
Current situation
As IT operations grow, loose tools stop being enough.
The need for ITAM/ITSM usually shows up when there are too many devices, software, tickets and processes spread across spreadsheets, emails and partial solutions.
Ideal for organizations with
Organizations that need visibility, traceability and control over their IT operation.
- Medium or large technology fleet
- Unreliable or outdated inventory
- Scattered tickets and requests
- Audits, compliance, or license control
Tickets without enough traceability
Requests get lost across email, spreadsheets, or isolated tools, making prioritization and metrics tracking harder.
Audits with incomplete information
When a review arrives, the team has to manually rebuild data and justify licenses, assets, or configurations.
Does your IT operation depend on spreadsheets, emails, or isolated tools?
Find out if ProactivaNET is the right fit for your company. Free initial diagnostic.
Solution
ProactivaNET as a platform to organize IT management
Control, traceability, and reduced risk for a more organized and sustainable IT operation.
IT asset control
Centralizes hardware, software, licenses, users, and relevant relationships for support and management.
- Security, Discover 110% of your inventory: hidden assets, unauthorized devices, and shadow software that doesn't show up in spreadsheets.
- Savings, +30% savings on underused software by surfacing active licenses that are unassigned or duplicated.
Help desk and ITSM
Organizes requests, tickets, priorities and follow-up with clear metrics for the IT team.
- Automation, +25% operational efficiency by eliminating manual tickets, email escalations, and untraceable reports.
- Integrated CMDB, Links assets, users, services, and tickets in a single view. Learn more →
CMDB and traceability
Enables audit prep, configuration mapping, and decisions backed by more reliable information.
The shift from "having inventory" to "making decisions": the value isn't the asset list, it's deciding with reliable information.
Process
ProactivaNET assessment process
01
Initial assessment
Identify approximate number of assets, current tools, pain points, and urgency.
02
Case-oriented demo
Show the solution based on your problem: assets, tickets, licenses, audits, or CMDB.
03
Implementation plan
Define scope, required data, owners, milestones, and adoption metrics.
Assess a more organized, traceable IT operation
Learn how to centralize assets, licenses, tickets, and configurations to make better decisions and prepare for audits with more control.
B2B decision
Solutions built for every area involved in the technology decision
Cynersis provides clear information for technical teams, procurement, and management evaluating impact, continuity, investment, and support.
CIO / IT Management
Looking for operational control, risk reduction, and better visibility of the technology fleet.
Cybersecurity / Risk
Needs traceability, compliance, asset control, and audit support.
Procurement / General Management
Evaluates cost, continuity, return, and the vendor's ability to sustain the project.
FAQ
Frequently asked questions
The most common signs: equipment and license inventory kept in spreadsheets, difficulty preparing for audits, assets without an assigned user, oversized or non-compliant licenses, and tickets managed outside a centralized system.
ITAM manages the technology inventory: devices, software, and licenses. ITSM manages IT services: tickets, incidents, and changes. CMDB is the configuration database that links both. ProactivaNET integrates all three capabilities in a single platform.
Yes. ProactivaNET keeps an up-to-date record of licenses purchased, assigned, and in use, with traceability to respond to manufacturer audits with reliable, backed-up information.
Yes. Implementation can start with the asset module (ITAM), then add help desk (ITSM), and later CMDB and audits. Cynersis sizes the initial scope based on priority and fleet size.
Organizations with complex technology fleets: multiple assets, licenses, sites, or users — especially when information is scattered or an internal or manufacturer audit is approaching.
The Cynersis team reviews the information sent and coordinates a meeting or case-specific demo. The initial diagnostic is free, no commitment.
Business contact
Assess ProactivaNET for your IT operation
Tell us how you manage assets, licenses, and tickets today. With that information, our team can guide a demo or initial diagnostic.
- A group with 30 years of track record in LATAM.
- Official ProactivaNET representative.
- Free diagnostic, no commitment.
- Data used only to respond to this request.
Request sent
The Cynersis team will review the information and follow up according to the selected vertical.