70% of Companies Suffer Incidents from Hidden Technology Assets: the ITAM Challenge

Studies estimate that more than 70% of companies suffer security incidents linked to technology assets that were never formally inventoried. Devices, software, and cloud accounts nobody's tracking are the blind spot most IT teams don't know they have.

What is shadow IT?

Shadow IT refers to technology assets — laptops, personal cloud accounts, unsanctioned software — that employees use without the IT department's knowledge or oversight. These assets are risky precisely because they lack security patches, aren't backed up, and can hold sensitive data with no access control whatsoever.

Why manual inventories fail

Spreadsheets and manual audits capture a snapshot, not reality. By the time an inventory is compiled, new devices have connected, licenses have changed hands, and software has been installed outside any approval process. The gap between "what we think we have" and "what we actually have" is where incidents happen.

How ProactivaNET solves it

ProactivaNET is the ITAM and ITSM platform that Cynersis Peru implements for local organizations. Its key differentiator from manual inventory is automatic asset discovery: the platform scans the network and detects all connected devices, including those that were never registered.

• Automatic discovery of hardware, software, and virtual machines
• Centralized CMDB linking assets, users, and services
• License tracking to avoid over- or under-licensing
• Audit-ready reporting with full traceability

What this means for your organization

Visibility isn't just an IT convenience — it's the foundation for every other control: security, compliance, budget planning, and incident response all depend on knowing what you actually have. Organizations that invest in ITAM typically uncover licenses they're paying for but not using, devices that should have been decommissioned, and gaps that would otherwise surface during an audit or, worse, a breach.